Search
Google
Web This Site
Recommended Sites
Related Links
   

Informative Articles

Reducing Computer Frustration from Spyware
Instead of spending time frustrated at your computer and its malfunctions follow a few steps towards solving problems and improving computer productivity, which will also minimize your stress and frustration. Start by installing an...
4 Smart [and Free] Programs For Your Computer
One of the fun parts of owning a computer is, of course, access to the internet. The worldwide web is chock full of useful information, readily available at your fingertips! It is also home to potentially lethal viruses, many of which can...
Definition of Computer Aided Design (CAD) Software
CAD is computer aided design. CAD is used for designing objects such as architectural designs, mechanical designs, and electrical designs. When you use this type of software tool you'll be able to get results that are perfect each time and that...
Computer Security: The Essential Components for A Safe Computer
These days, computers are almost as common in households as telephones. Computers themselves do not cause any threat to individual security. When connected with networks and the chaos that is the World Wide Web, computers have become the tools...
Keep A Diary Of Your Computer
Keeping a diary of your computer can be a valuable asset if something goes wrong. Imagine for a moment the consequences if your hard drive failed or worse, someone stole your computer. And whilst having a reliable and recent backup is an...
 
Computer Help Desk Stupid Questions brought to you by Computer Service Now (CSN)

CSN Helps desk technicians know first hand that the phrase 'there are no stupid questions' is untrue.
It's understandable that people are nervous about computer technology, but everyday computer technicians
are asked to help people out of problems that leave them asking...
...how do you get to work?

Here is some proof from the help desk stupid questions archives at CSN:

A customer was enraged because his computer had told him he was
"Bad and an invalid." The tech explained that the computer's "bad command"
and "invalid" responses shouldn't be taken personally.
Another customer called tech support to say her brand new computer
wouldn't work. She said she unpacked the unit, plugged it in and sat there
for 20 minutes waiting for something to happen. When asked what happened
when she pressed the power switch, she asked, "What power switch?"

Computer companies have change the text to their manuals from "Press Any Key" to "Press
Return Key" because of the question where is the "Any Key"?

A confused caller was having trouble printing documents. He told
the technician that the computer had said it "couldn't find the printer." The
user had also tried turning the computer screen to face the printer-but that
his computer still couldn't "see" the printer.

A woman called with a problem with her printer. The tech asked her if she was
"running it under windows." The woman responded, "No, my desk is next to the door.
But that is a good point. The man sitting in the cubicle next to me is under a window
and his printer is working fine."

And last but not least:
TECH SUPPORT: "O.K. Bob, let's press the control and escape keys at the
same time. That brings up a task list in the middle of the screen. Now type
the letter "P" to bring up the Program Manager."

CUSTOMER: "I don't have a 'P'".
TECH SUPPORT: "On your keyboard, Bob."
CUSTOMER: "What do you mean?"
TECH SUPPORT: " 'P' on your keyboard, Bob."
CUSTOMER: "I'm not going to do that!
About CSN: A nationwide business to business computer service company,
Computer Service Now, the CSN website can be found at Computer Service Now and can be reached toll free at
877-422-1907.

CSN specializes in nationwide multi-location computer support.

About the Author
President of Xponex Web and Media Services
Website:www.Xponex.com